SEATTLE, WA—July 27, 2020—We Wash 24 launched today, offering laundromats and dry cleaners in Seattle, WA an online laundry service marketplace and mobile app with pick-up and delivery logistics capabilities. The software enables laundry businesses to grow by providing increased convenience for consumer and business customers—even as the COVID-19 pandemic keeps people away from in-person laundry service. The company is making its debut in the Seattle area, but plans to expand to other cities over time.
“We empower laundromats and dry cleaners with tools they can use to generate more businesses and scale profitably,” said a spokesperson for the company. “Our software promotes the laundry business’s brand and fosters direct engagement between the laundry business and its customers for pick-up and delivery—a practice that has been shown to increase the average size of each customer’s order.” Data show that laundry customers typically purchase higher volumes of laundry service when they don’t have to take their clothes to the laundromat themselves.
We Wash 24 connects laundry and dry-cleaning service providers with their customers using mobile and web applications. The customer benefit by getting access to a convenient service and good value. The customer uses a mobile app, available on iOS and Android, to choose the laundry/dry cleaning service providers by brands, prices and the quality of service. They can do this at any time of the day, scheduling pick-up and delivery of their laundry from their selected cleaner. They are then able to track the status of their transactions and provide post-transaction feedback for service quality improvement.
The laundry business benefits by adding new customers, increasing order sizes and leveraging technology to deliver service on an efficient basis. We Wash 24 provides systems for Point of Sale (POS), Customer Relationship Management (CRM), coupon management, reporting and more. Laundry and dry-cleaning service providers retain their brands while on the We Wash 24 network. They are in complete control of the customer relationship.